Zenara

Designing a clinical tool that tells you what to do, not just what to know.

Year 2025
Role Lead Product Designer
Type Contract
Skills
UX Strategy Clinical UX Product Design Design Systems

Zenara Health (formerly Intuitive Mental Health) is building a clinical sidecar for modern psychiatry - a platform that runs alongside a clinician's EHR to surface comprehensive patient assessments and track outcomes over time. I designed the patient assessment and outcome tracking modules, the clinician dashboard, and the design system. The hardest problem wasn't making it beautiful. It was making it fast to read in the three minutes before a patient walks in.

The Problem

A psychiatrist has minutes. The data doesn't care.

Zenara's Assess module surfaces an average of 8–10 clinically relevant findings per patient, compared to a standard benchmark of 2.8. That's not a rounding error - it's a fundamentally different picture of a patient. But a clinician doesn't have an hour to review it. They have minutes, often right before walking into the room. The design problem wasn't how to display all of that information - it was how to build a hierarchy that tells a clinician, without them having to hunt, what requires a decision right now versus what is important context to have absorbed.

The Pivotal Choice

Actionable vs. informational the distinction that shaped everything.

Not all clinical information has the same job. Some findings require an immediate decision - a flag that changes how the clinician opens the conversation, a risk factor that affects the treatment plan. Mixing those with context-only findings in a flat list is one of the most common failure modes in clinical tools - it creates false equivalence and makes clinicians do the triage themselves, every time. The dashboard I designed makes the distinction structural: actionable items have different visual weight, position, and interaction patterns than informational ones, a principle that carried through every module.

The Design

Two modules, one coherent system.

Assess and Monitor have fundamentally different jobs - Assess is dense and scannable for the minutes before a visit, Monitor tracks outcomes over time and makes PHQ-9 and GAD-7 trends readable rather than buried in a spreadsheet. The design system had to serve both: shared tokens and components that adapt across different information densities and interaction patterns, one coherent product.

SELECTED WORK

Assess Module

Zenara Assess module - clinician landing page

Clinician landing page that outlines their agenda, scheduled appointments, tasks, and AI Assist ready for use.

Zenara Assess module

SELECTED WORK

Monitor Module

Zenara Monitor module

Care Coordinator task list and Chronic Care Management tracking.

Zenara Monitor module

Care Coordinator task list sorted by priority, Chronic Care Management tracking and AI Assist ready for use.

Zenara Monitor module

Individual task details and controls with AI Assist-recommended actions.

SELECTED WORK

Patient Mobile App

Zenara Patient Mobile App

Patient-facing mobile app home screen, mood tracking and lab results.

Zenara Patient Mobile App

Visit management, medication management and refill request.

The Takeaway

What clinical design taught me about hierarchy.

Every product has an information hierarchy. Most products get away with an approximate one - users can compensate, reread, search. Clinical tools can't offer that margin. When the user is a clinician and the context is a patient visit, the hierarchy isn't a design preference. It's a clinical instrument.