Role
Director of Product Design
Highlights
- Built and designed a product from MVP to enterprise-scale product, by shipping 25+ SaaS features: as a founding team member and product lead - built a clinician platform, patient mobile apps and admin tools, informed by 75+ customer interviews, 50+ mentor interviews.
- Established and scaled the Product Design organization from inception to a multi-million-dollar ARR business unit, driving recruitment, team development, and retention of top design talent.
- Defined product and design strategy in partnership with Product Management, Engineering, and Operations to align business objectives with user experience goals from discovery through launch.
- Provided creative direction and executive-level design leadership, communicating clear design rationale and influencing decisions across the organization.
- Instituted design governance and brand consistency across multiple digital products, ensuring a unified, high-quality user experience.
- Built and scaled a comprehensive design system for both mobile and web platforms, improving cross-team efficiency, reducing design debt, and accelerating development cycles.